Client Terms & Conditions
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Event Bookings:
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1.0 Pretty Little Event (PLE) offer a party event styling service. All services and delivery are custom to the client. Prices of our packages or individual hires will be confirmed in writing to the client per discussion of their requirements involving the event.
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1.1 Please note, we are a hire service only.
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2.0 All bookings will not be confirmed until a non-refundable deposit is received.
2.1 Once the above is received, you will then receive a confirmation email from bookings@prettylittleevent.co.uk
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2.2 A non-refundable deposit of 20% of the total price invoiced is payable upon booking with the terms set out above in 2.0
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2.3 The remaining balance of 80% is payable 14 days prior to the event date.
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3.0 Late bookings within 15 days prior to the event can be made and payment will be required to be paid in full to secure your booking.
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4.0 All pictures used on our website are our own and copyright of Pretty Little Event. All pictures are of previous events we have completed and may be used as inspiration for your party. Please note as they're custom made by ourselves, so the final design of your event will not be exact copies of the pictures.
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5.0 In order to make your party perfect, we require a minimum of 2 hours set up time before the event. Once the event is finished we’ll come and collect everything once your party is finished.
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5.1 Should there be any changes on the day of the event, they will need to be discussed and agreed by Pretty Little Event in advance. Please note any changes may not be possible and the event will remain the same as the contract schedule.
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Methods of Payment:
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6.0 Payments can be made via the following methods:
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Bank Transfer.
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6.1 Payment plans are available, please get in touch to discuss.
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Cancellations:
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7.0 Should an event need to be cancelled, the following cancellation charges will apply:
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- More than 8 weeks of the event date: 50% of the total balance.
- Within 30 days of the event date: 75% of the total balance.
- Within 14 days of the event date: 100% of the total balance.
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7.1 All cancellations must be received by email to bookings@prettylittleevent.co.uk from the client. The cancellation is deemed to take effect from the date of receipt. If you have not heard from PLE within 2 working days of sending the cancellation email, it will be assumed we have not received said cancelation. In the event of this, you may screenshot the original email and send via our social platform messenger here.
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7.2 All deposits are non-refundable.
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7.3 In the event of child illness or injury, we will do our best to reschedule but this will result of a rescheduling fee of £50.00 payable upon confirmation of a rescheduling date confirmed by PLE and agreed with the client.
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7.4 In the event that Pretty Little Event has to cancel your booking, due to unforeseen circumstances such as illness or extreme weather conditions, your deposit and final payment will be refunded in full. You will also receive a £150.00 voucher which will be redeemable upon your next booking.
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Liabilities:
8.0 Adult supervision is required around the equipment at all times. Guests must be supervised when near any of the equipment.
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8.1 Pretty Little Event or its employees will not be held liable for any damage, loss, delay or expenses caused to the client.​
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Photography:
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9.0 We may photograph the styling of your event for use on our website, marketing material and on social media. We will not use pictures of children without permission from their parent.
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9.1 Any client tags on our social media platforms will be assumed consent is given for us to share on our platforms but we will always ensure to ask the original poster first.